In this blog post, I discuss how Noelle McCall (insurance) and Ned Barlas (intellectual property) contributed to Adams Contracts' service agreement template. Well, new we have this video—under five minutes!—that contains extracts of a longer conversation I had with them. My thanks again to Noelle and Ned.
If you're a glutton for punishment, go here for the entire conversation (use passcode ^LhXfSZ8). But listen to at 1.5 normal speed!